Greggs has enforced a major change in a number of stores hit by higher incidents of anti-social behaviour. The chain of bakeries has announced that it has axed self-service displays in new “fortress” stores. This means that staff will hand over food and drink from a theft-proof counter, reports The Sun.
The new change comes into effect at stores most affected by shoplifting. This includes West Croydon, Croydon, Peckham, Whitechapel, Upton Park, Birmingham and Wilford. The scheme might be expanded if it proves to work for both staff and customers.
Greggs said in a statement: “This is one of a number of initiatives we are trialling across a very small number of shops which are exposed to higher levels of anti-social behaviour.
“Customers can expect to see our full range of great value and tasty Greggs favourites available from behind the counter.”
While Greggs has been subject to shoplifting in several of its UK locations, it continues to expand across the country.
Recently, bosses revealed plans to introduce Greggs vending machines around the UK, allowing customers to quickly grab their favourite Greggs treats.