Santander customers are being issued with an urgent update. The high street giants issued the warning to its customers via email.
Figures from UK Finance suggest that £629.3million was lost through scams and payment fraud in the first half of 2025 alone. Santander itself says that the average ticket scam loss was £183 in the fourth quarter of 2025.
The warning from Santander says: “Excited for a concert, festival or a big match? Make sure your ticket gets you through the gate.
“Scammers are targeting people, especially through social media apps. In Q4 2025, the average ticket scam loss was £183. That’s money meant for your big day out.”
Here’s how to protect yourself.
- Quick sales or tickets offered cheaper than elsewhere
- Photos used as ‘proof’ that tickets exist
- Requests for payment via bank transfer or ‘friends and family’ options
- Chat moved off the official selling platform
If there’s any sense of urgency, take a moment to stop and consider whether it could be a scam.
The message continued: Some football ticket resales are illegal. “Always buy direct from the club or official partner. Quick rule – if it feels rushed, secretive or too good to be true it probably is.
Think you’ve been scammed?
Tell us straight away in your mobile app or call the number on the back of your card. The sooner you contact us, the more we may be able to help.
Visit your mobile fraud hub to learn more about how to protect yourself. Access the menu (top right) > Fraud and Security Centre > Fraud Hub. Stay safe and enjoy your plans.
Figures show that fraud remains one of the UK’s biggest financial threats, with over 2million reported cases between January and June 2025, a rise of 17 per cent. On average, victims lost around £300 per case. Two-thirds of all fraud begins online.