UK high streets are continuing to suffer from changing consumer habits. Mass branch closures of everything from supermarkets to banks have hit towns across the country for the past few years, and in 2025, Brits saw hundreds of banks branches in particular permanently close, affecting their communities.
Unfortunately, the wave of closures continues, as popular high street bank Santander has confirmed the closure of 13 UK branches in April. It comes from customers’ preference to online and digital banking services, which has left the bank deciding that it would be best to cut its branch network.
Santander revealed that 96% of its customers now complete their banking transactions digitally. Though it confirmed that closing branches will be replaced by Community Bankers, operating either from a Santander Local or a Banking Hub, to offer face-to-face support for communities.
A spokesperson for Santander UK, said: “In response to a continuing and sizeable shift towards customers using digital banking, we are making changes to our branches to better support our customers.
“We will continue to invest in both our branch network – comprising of full-service branches, counter-free branches, reduced-hour branches, Santander Locals, and our increasingly popular Work Cafés – as well as our digital banking services, so we can be there to support our customers however they choose to bank with us.”
Santander aims to have 305 branches once it has finished revamping its network. Closures are expected to continue through 2027.
You can find the full list of Santander banks closing next month below: