BT has announced plans to close its main branch in Liverpool, leaving hundreds of staff, including contractors, out of work, or providing alternative jobs. This comes after its plans to ‘modernize’ its estate. As a result of this, 601 jobs are at risk, with staff members informed of the decision on June 30.
The closure of The Plaza, based in St Paul’s Square, will largely impact BT Business staff, Openreach workers and 999 call handlers – who have been contracted to the firm since the government outsourced the roles in 2024. A consultation process is set to begin on July 20, with a number of roles expected to be moved to BT offices in Manchester and Leeds.
In a statement, a BT Group spokesperson said: “BT has been modernising and optimising our estate to ensure our workplaces are fit for the future and provide the best possible environments for our people.
“As part of this strategy, we are proposing to close our office at the Plaza in Liverpool.
“We are working closely with impacted colleagues, with some proposed to move to other locations. We will continue to support all our colleagues throughout this change.”
The firm added that staff not “in scope” for new roles may be offered relocation packages or discretionary enhanced redundancy.
It also said that it was actively engaging with “employees, unions, local representatives and MPs” to consider feedback and alternative suggestions raised during the consultation process.
The broadband provider moved into the 40,000 sq ft office just six years ago, as part of its then UK-wide regional hub strategy.
Now, the current lease agreement is set to expire in March next year.