Morrisons has made a major change to 500 stores to “make life easier” for customers.
The supermarket has announced it is expanding a partnership to put parcel storage lockers across even more stores so more customers are able to collect and return online orders when doing their grocery shopping.
The partnership with Quadient subsidiary Parcel Pending saw lockers deployed at 230 Morrisons Daily stores in Spring 2025.
Now, the lockers will be placed in supermarkets nationwide.
In June, lockers were installed at 125 locations across the UK.
Over the coming months, the change will be made to 500 stores across the retailer’s network.
Morrisons said the self-service lockers will enable shoppers to collect and return parcels from multiple delivery companies, while also supporting services including retail click-and-collect, prescription collection, key exchange and spare parts retrieval.
John Parry, head of popular & useful services at Morrisons said: “At Morrisons, we are committed to providing services that make life easier for our customers and strengthen the role our stores play within local communities.
“Following the success of our Morrisons Daily partnership, expanding Quadient lockers into our supermarket estate is a natural next step.
“This partnership enables us to offer customers greater flexibility and convenience while enhancing the range of useful services available through our stores.”
Quadient’s recent consumer research found that 60 per cent of shoppers prefer parcel lockers located at supermarkets, while 59 per cent want to manage deliveries from multiple carriers through a single collection point.
The rollout sees Quadient’s open locker service expand in the UK. The company has installed more than 27,000 locker units globally and aims to increase that figure to 40,000 by 2030.
